Address Changing? Returning from a Warmer Climate?

If you are moving to a new address or returning from spending the winter months in a warmer climate, please contact GBC with your new address and contact information. This helps ensure that you continue to receive important financial documents such as monthly statements and year-end reports. The US Postal Service will not forward mail from your financial institution. Undeliverable mail will be returned to the bank. Contact any GBC branch with your updated information.

Visit our website for branch locations.

Travel Plans?

If you plan to travel and use your Debit card please contact us with your most current cell phone number, email address and specifics of travel such as location and duration. We can discuss states and countries with transaction restrictions and alert our Fraud Department to avoid unnecessary blocks on your card. The GBC Fraud Department monitors Debit card transactions for suspicious or unusual activity. GBC will attempt to contact you, via email, text and/or automatic calling, if questionable transactions occur.

GBC Bank credit card holders can contact Elan with their travel plans or report fraudulent activity. Refer to the Elan app or call 1-800-558-3424.

Taking these steps can assist in the prevention of fraudulent activity on your account.